We can all agree that mobility is a necessity in today’s business environment. We can probably also agree that providing smartphones, tablets and WiFi cards to employees comes at a price, often a steep one.
Analyst firm Forrester, in a recent survey of 303 business decision makers, found that that 90% of enterprises ended up with overage charges on their bills each year. Lacking real-time usage tracking and visibility during billing cycles, businesses often resort to billing disputes to try to adjust their bills, causing a time-consuming headache for both the Enterprise’s admin team and their service providers. Additionally, some companies are paying for services that they never use. Nearly 20 percent of those surveyed indicated that they were billed for unused corporate-owned devices or feature packages.
According to Forrester, corporate mobile subscriptions and overages generally take up one third to one half of an organization's mobility budget. Much of the rest is devoted to staff tasked with managing mobile device environments that can number in the thousands, along with subscriptions to managed mobility services and telecom expense management tools meant to keep costs in check.
These issues highlight the fact that mobility management has evolved into something much more than just analyzing monthly invoices. Increases in data consumption by users, constant changes in available carrier plans and innovations in available devices are just some of the variable that must be continually monitored. Using the traditional manual processes each month to collect and review bill data, compile reports, track device inventories and procurement and interact with service providers is no longer effective to effectively manage the lifecycle an Enterprise’s mobility environment. Mobility Management today must be daily, not monthly, and manual processes must be supplemented – or even replaced – with automation.
vMOX has redefined the way businesses manage their mobility programs. Our cost optimization and lifecycle management platform combines integration, automation and our patent pending optimization technology to deliver unparalleled savings and unprecedented efficiency. We proactively manage all processes, handling time-consuming activities including inventory tracking, device procurement, carrier negotiation and service moves, adds and changes, on our client's behalf. And our portal puts the power of our technology in the hands of our clients with an easy to use interface that simplifies administration and provides enterprise-level reporting and insight down to the individual line level.