APIs and direct integrations with client, service provider and third-party systems provide us with real-time data, ensuring that we are always utilizing the most current and accurate customer information available. This allows us to be proactive in our optimization and management approaches and continually make adjustments within billing cycles. It also has numerous benefits regarding our interactions with carriers.
When leveraged properly, comprehensive and timely data can provide keen insight into business processes, employee productivity and cost centers. This insight can enable a company to better position itself to achieve growth, and ultimately more success, in the shortest time possible.
Providers and device manufacturers are continually introducing new versions of their products, but newer is not necessarily better… or always needed. Learning the factors behind a smartphone's life expectancy can help you prolong the lives of individual devices, and make mobility a better investment for your business.
Mobile devices play an increasing vital role in today’s business world. Research firm IDC estimates that the average US worker gains 240 work hours per year when using mobility solutions, and analyst firm Gartner predicts that by 2022, 70 percent of all software interactions will occur on mobile devices, such as phones, tablets, and wearables.
Employee mobility spend had become one of the biggest cost areas in corporate IT budgets. Even with policies and guidelines in place, many companies are challenged to identify costly abusive users before it’s too late. Here are some best practices that businesses have put in place to keep their employees informed and compliant, and ensure that their are no surprises on their corporate mobility bills.
In the mobility expense management world, MACD (Move, Add, Change, Disconnect) order activity plays a pivotal role. When past over-billings and future savings opportunities are identified, the related change orders must be processed and tracked in a timely fashion in order to immediately capitalize on savings. Today’s businesses need both processes and systems to help with issuing, tracking and verifying MACD orders., because time is money!
Our entire team spent three productive days in Philadelphia last week reviewing 2108 accomplishments, setting aggressive 2019 goals and, most of all, bonding and having fun! Watch out for Team vMOX in 2019!
2018 was a significant year for enterprise mobility, as organizations continued leveraging new mobile technologies to boost productivity, lower costs, protect data, and improve the employee experience. What topics will dominate mobile devices in the new year? Here’s what Enterprise Mobility Report thinks:
Wishing all of our clients, partners and employees a happy and healthy holiday season. 2019 is going to be an awesome year at vMOX!
While most mobile service providers were initially promising a wide-spread roll out of 5G in 2020, they’ve become a bit more reserved over the past twelve months. Here’s what we have been able to piece together from each carriers statements to the press, and their presentations at Mobile World Congress 2018.
vMOX is pleased to announce that we have received certification from the United States government under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. Privacy Shield certification is crucial for United States-based companies doing business in the European Economic Area (EEA), and absolutely necessary to protect clients in operating around the globe.
Our CTO Richard Siebels shared his thoughts with ATOMP Research’s Industry Analyst Andrew Hartwyk on the use of new technologies such as Artificial Intelligence, Robotic Process Automation & Machine Learning in today's Telecom and Wireless Expense Management solutions.
The results of our initial Net Promoter Score (NPS®) customer survey are in! vMOX received an impressive overall score of 93, indicating that 93% of our clients would recommend vMOX to a friend or a colleague. This score is well above the average benchmark NPS scores for providers in the Wireless, Internet and Utilities industry categories, among others.
It’s not uncommon to hear folks use the terms “cost optimization” and “cost cutting” interchangeably. Some also interpret “cost optimization” as a fancy way of saying “cost elimination” or “cost cutting.” That is not only incorrect, it’s very misleading. So what exactly is the difference, and which can help you when your boss slashes your corporate mobility budget?
vMOX was recognized in the month's ChannelVision magazine as a Visionary Spotlight Award winner in the category of Enterprise Mobility Solutions. The annual Visionary Spotlight Awards competition was created to highlight channel and service provider innovation in communications. The awards honor outstanding products, services, and deployments across numerous technology categories.
We know that mobility is growing, but by how much? According to research and a forecast prepared by mobile advertising firm Zenith Media, mobile devices (i.e. smartphones, tablets, air cards, etc.) will account for almost 80 percent of global internet usage in the next year.
The vMOX team just keeps growing! We maxed out our Lancaster, PA office, so this past Friday we moved into new, more expansive office space. As you can see, members of our PA team helped with the move, assembling some of the new office furniture, including our lego-themed workstations. Just another fun and productive day in the vMOX Pennsylvania office!
Our new address is 1689 Crown Avenue, Suite #5, Lancaster, PA 17603.
IT leaders need to determine the most important initiatives that best utilize their money, time and talent while driving their business forward. The key part of this strategy is also having the ability to identify tasks that are important to the company, but not worthy of those limited resources. We believe that mobility management is one of those tasks.
A recent survey of 303 business decision makers found that that 90% of enterprises ended up with overage charges on their bills each year. Lacking real-time usage tracking and visibility during billing cycles, businesses often resort to billing disputes to try to adjust their bills, causing a time-consuming headache for both the Enterprise’s admin team and their service providers. Additionally, some companies are paying for services that they never use. Nearly 20 percent of those surveyed indicated that they were billed for unused corporate-owned devices or feature packages.