Mobile devices play an increasing vital role in today’s business world. Research firm IDC estimates that the average US worker gains 240 work hours per year when using mobility solutions, and analyst firm Gartner predicts that by 2022, 70 percent of all software interactions will occur on mobile devices, such as phones, tablets, and wearables.
IT leaders need to determine the most important initiatives that best utilize their money, time and talent while driving their business forward. The key part of this strategy is also having the ability to identify tasks that are important to the company, but not worthy of those limited resources. We believe that mobility management is one of those tasks.
A recent survey of 303 business decision makers found that that 90% of enterprises ended up with overage charges on their bills each year. Lacking real-time usage tracking and visibility during billing cycles, businesses often resort to billing disputes to try to adjust their bills, causing a time-consuming headache for both the Enterprise’s admin team and their service providers. Additionally, some companies are paying for services that they never use. Nearly 20 percent of those surveyed indicated that they were billed for unused corporate-owned devices or feature packages.