At vMOX, we recognize that our continued success is directly attributed to our talented team.
Do you have what it takes to join a growing, dynamic and diverse group of creative business and technology professionals? Are you are a self-starter who is comfortable working independently, but also has the ability to collaborate with a team? Are you a proactive problem solver who is driven to continually providing best in class service? If so, you should look at vMOX.
We're always interested in team-oriented candidates to join our growing family. Our culture encourages hard work and innovative thinking in a friendly and professional atmosphere. Above all, we hire people who will provide the best possible service for our customers.
Become a member of the vMOX team and make the next step in your career a good one!
Application Support Specialist (NY, NJ, PA or Remote Office)
Serving as the first line of support for our internal enterprise applications, the ideal candidate will have strong experience in troubleshooting, escalating and resolving tickets related to application issues. This person will work with end-users to identify issues; filter, triage and route support calls to appropriate channels, and identify, research & resolve or escalate issues as needed.
Channel Sales Manager (Remote Office/ US)
We are looking for a full-time Channel Sales Manager to support our current partners and to grow our channel program by recruiting and developing new partners. The ideal candidate is a master of building relationships, adept at recruiting and developing telecom/IT partners and thrives on the challenge of motivating them to sell our services to their clients. This person will serve as a mobile subject matter expert for both client and partner, and should enjoy presenting solutions to both.
Developer - Full Stack Ruby on Rails (Lancaster, PA)
Manager, Customer Experience (Remote Office/ US)
We are looking for an experienced Mobility Management professional to lead vMOX’s service delivery team from implementation to customer lifecycle. Responsibilities include ownership of the delivery of contractual scope for all customers, customer satisfaction, scope management as well as meeting or exceeding contractual service level agreements. The Manager must have strong communication, team building, customer service, analytical and leadership skills.
Wireless Helpdesk Technician (Remote Office/ US)
We’re in search of a Wireless Helpdesk Technician who will provide expert support to end-users (via phone, email and web portal) for issues related to wireless equipment, services, plans and features for but not limited to AT&T, Sprint, T-Mobile, and Verizon Wireless. Reporting directly to the Manager of Support Services the ideal candidate will have strong experience in troubleshooting and resolving customer challenges.
Wireless Optimization Analyst (Remote Office/ US)
We are seeking a full-time Wireless Optimization Analyst with the commitment, skill and work ethic necessary to support an assigned client base. This person manages the entire client relationship and becomes an extension of their teams and their trusted advisor. Duties include educating the client about our services, identifying the optimal mix of mobile carrier plans, features and discounts to meet their usage patterns and managing all workflow to ensure new service orders, change requests and disconnects are completed efficiently and as a result savings are maximized.
vMOX promotes equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, marital status, veteran status, disability or any other category protected under applicable federal, state or local law. All employment decisions are based on principles of equal employment opportunity.