October 31, 2023

2023 Corporate Wireless Trends: Fourth Quarter Update

An Inside Look at Corporate Wireless Trends

Staying ahead in the dynamic world of wireless is all about understanding the ever-changing landscape. Dive in with vMOX, as we shine a spotlight on the latest wireless trends derived from our analysis of corporate bills and ordering patterns spanning Q2 to Q3 2023.

So, what's the buzz?

The canvas of device types painted a familiar picture, much like previous quarters. Interestingly, Android devices have surged in popularity, nudging ahead of Apple in Q3. But, with Apple's latest iPhone models entering the scene in late Q3, the game might soon change. From what we glean, companies might extend their device upgrade timelines, a strategic move to align with market price escalations. While the metrics for Smartphone and Tablet usage remained steady, MiFi device costs and usage skyrocketed in Q3, particularly in the retail sector. Meanwhile, international usage stayed consistent, suggesting no major shifts in global travel habits.


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What happened within certain industries?

See where you stacked up against your peers in these industries:

  • Construction: The scene remained unchanged for this sector. Yet, MiFi devices saw a rise by 1GB in usage per line, hinting at an uptick in field device usage without any significant cost implications.
  • Financial: Stability reigned in the financial sector with consistent usage and charge patterns. A testament, perhaps, to financial companies' adoption of the best telecom expense management (TEM) practices, shielding them from unexpected telecom costs.
  • Healthcare: While smartphone usage stayed the course, MiFis and tablets witnessed a surge, a nod to the growing digital transformation initiatives. This shift towards mobile-centric solutions promises added convenience but also paves the way for increased dependency, usage, and costs.
  • Manufacturing: The third quarter saw stable usage patterns and device orders. However, the spotlight was on the drop in cost per device by $2.00 per line, a result of continued smart optimization strategies. The burgeoning interest in tablet devices also stood out, given their affordability and non-reliance on traditional voice services.
  • Retail: The retail sector took center stage with pronounced changes in wireless dynamics. The drive towards Machine-to-Machine (M2M) services for leading retail chains took a challenging turn in Q2, well into Q3, culminating in substantial billing discrepancies. However, with vMOX's vigilant oversight, the hiccup was promptly identified and unfortunately is still being felt. This incident underscores the indispensable role of a global Managed Mobility Services (MMS) partner like vMOX. Our commitment? Ensuring you get top-notch plans at unbeatable prices. And when the going gets tough, we've got your back, guaranteeing seamless service and maximum savings.

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Need help managing your business wireless expenses and optimizing your enterprise mobility program?  Connect with a vMOX expert today.

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