2023 Corporate Wireless Trends: Third Quarter Update

An Inside Look at Corporate Wireless Trends

Your ability to respond to fluctuations and growth areas in the wireless market ties directly to your up-to-date knowledge of the landscape. In this infographic, vMOX provides current insight into wireless trends based on an analysis of corporate or business bills from Q1 2023 through Q2 2023.

So, what did we observe?

Overall, the device type breakdown remained relatively stable. However, an uptick in orders for Windows devices was observed as more clients looked for help managing their computers with embedded mobile devices. Conversely, Android and iOS device purchases decreased between first and second quarter — potentially due to the anticipation of new Samsung and Apple device releases in late Q3. Tablet usage increased by 0.5GB per device, contributing to a decrease in charges by $1.00 per device. International travel saw a 0.5% increase, signifying a change in usage and charge behaviors from previous years.

What happened within certain industries?

See where you stacked up against your peers in these industries:

• Construction: Quarter-over-quarter usage remained steady in Construction. However, MiFi devices recorded a 4GB decrease in usage, leading to nearly a $2.00 reduction per line for tablets and MiFis. No significant shifts were noticed in device type breakdown and international usage trends.
• Financial: The Financial sector saw little change, with stable usage and a slight cost increase.
• Healthcare: In second quarter, Healthcare wireless data usage mostly remained stable. A significant cost reduction for MiFis was observed, as reduced plans and optimization strategies were implemented for machine-to-machine devices that do not require heavy usage. With an increased focus on new plans and optimization strategies, a $4 reduction per line was noticed for smartphones. The device type concentration saw a minor shift from computers to smartphones, reflecting the providers' move to use smartphones for data throttling. With the market shifting to SD-WAN and Wireless WAN (WWAN), a further shift towards MiFi devices is anticipated, especially among large companies in the healthcare sector.
• Manufacturing: In Manufacturing, usage and device ordering remained flat over the second quarter, with a slight average drop in overall cost per device by $1.50 per line due to optimization strategies. A slight but notable increase of just under 1% was observed in international travel.
• Retail: Retail wireless trends remained consistent, barring an exception for the cost per device for MiFis. A significant provider billing error led to a contract implementation that fell short of covering usage needs. Consequently, there were millions in billing discrepancies, causing an increase in cost per line by hundreds. Thanks to a proactive response from vMOX, this issue was identified before the bill cycle closing and is currently being addressed with the provider and client. Another example of why having a global managed mobility services (MMS) vendor, like vMOX, on your side can help to maintain low costs, avoid potential issues, and hold wireless carriers/providers accountable.
  
  

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