Our Operations team spent a few fun and productive days in Nashville, TN sharing best practices, revising processes, learning about new technologies and celebrating successes. There’s no team like it in the industry!
APIs and direct integrations with client, service provider and third-party systems provide us with real-time data, ensuring that we are always utilizing the most current and accurate customer information available. This allows us to be proactive in our optimization and management approaches and continually make adjustments within billing cycles. It also has numerous benefits regarding our interactions with carriers.
When leveraged properly, comprehensive and timely data can provide keen insight into business processes, employee productivity and cost centers. This insight can enable a company to better position itself to achieve growth, and ultimately more success, in the shortest time possible.
Providers and device manufacturers are continually introducing new versions of their products, but newer is not necessarily better… or always needed. Learning the factors behind a smartphone's life expectancy can help you prolong the lives of individual devices, and make mobility a better investment for your business.
Mobile devices play an increasing vital role in today’s business world. Research firm IDC estimates that the average US worker gains 240 work hours per year when using mobility solutions, and analyst firm Gartner predicts that by 2022, 70 percent of all software interactions will occur on mobile devices, such as phones, tablets, and wearables.
Employee mobility spend had become one of the biggest cost areas in corporate IT budgets. Even with policies and guidelines in place, many companies are challenged to identify costly abusive users before it’s too late. Here are some best practices that businesses have put in place to keep their employees informed and compliant, and ensure that their are no surprises on their corporate mobility bills.
In the mobility expense management world, MACD (Move, Add, Change, Disconnect) order activity plays a pivotal role. When past over-billings and future savings opportunities are identified, the related change orders must be processed and tracked in a timely fashion in order to immediately capitalize on savings. Today’s businesses need both processes and systems to help with issuing, tracking and verifying MACD orders., because time is money!
Our entire team spent three productive days in Philadelphia last week reviewing 2108 accomplishments, setting aggressive 2019 goals and, most of all, bonding and having fun! Watch out for Team vMOX in 2019!
The mobility world will continue to evolve in 2019:: new devices, new promotions, new rate plan offerings, etc. In turn your company’s mobile environment we always be changing: Enterprises are finding out the hard way that passive management of a mobility program can have a tremendously negative financial impact on a company’s bottom line. There is no better time than 2019 to move from passive to proactive.
2018 was a significant year for enterprise mobility, as organizations continued leveraging new mobile technologies to boost productivity, lower costs, protect data, and improve the employee experience. What topics will dominate mobile devices in the new year? Here’s what Enterprise Mobility Report thinks:
Wishing all of our clients, partners and employees a happy and healthy holiday season. 2019 is going to be an awesome year at vMOX!
While most mobile service providers were initially promising a wide-spread roll out of 5G in 2020, they’ve become a bit more reserved over the past twelve months. Here’s what we have been able to piece together from each carriers statements to the press, and their presentations at Mobile World Congress 2018.
vMOX is pleased to announce that we have received certification from the United States government under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. Privacy Shield certification is crucial for United States-based companies doing business in the European Economic Area (EEA), and absolutely necessary to protect clients in operating around the globe.
A recent survey of CIO’s provided some interesting information on corporate mobility procurement, management and cost control practices, including the differences between organizations that have adopted a Bring Your Own Device (BYOD) strategy and those who have corporate-liable mobility programs, meaning they provide mobile devices to their workforce.
Our CTO Richard Siebels shared his thoughts with ATOMP Research’s Industry Analyst Andrew Hartwyk on the use of new technologies such as Artificial Intelligence, Robotic Process Automation & Machine Learning in today's Telecom and Wireless Expense Management solutions.
The results of our initial Net Promoter Score (NPS®) customer survey are in! vMOX received an impressive overall score of 93, indicating that 93% of our clients would recommend vMOX to a friend or a colleague. This score is well above the average benchmark NPS scores for providers in the Wireless, Internet and Utilities industry categories, among others.
It’s not uncommon to hear folks use the terms “cost optimization” and “cost cutting” interchangeably. Some also interpret “cost optimization” as a fancy way of saying “cost elimination” or “cost cutting.” That is not only incorrect, it’s very misleading. So what exactly is the difference, and which can help you when your boss slashes your corporate mobility budget?
vMOX was recognized in the month's ChannelVision magazine as a Visionary Spotlight Award winner in the category of Enterprise Mobility Solutions. The annual Visionary Spotlight Awards competition was created to highlight channel and service provider innovation in communications. The awards honor outstanding products, services, and deployments across numerous technology categories.
This isn't the first time these companies have tried to come together, and with numerous regulatory hurdles to clear, it's still uncertain if the they will eventually become one. Here are five things to consider about this potential deal, what the convergence of two distinct wireless network would look like, and how losing one wireless player could impact the market: