IT leaders need to determine the most important initiatives that best utilize their money, time and talent while driving their business forward. The key part of this strategy is also having the ability to identify tasks that are important to the company, but not worthy of those limited resources. We believe that mobility management is one of those tasks.
A recent survey of 303 business decision makers found that that 90% of enterprises ended up with overage charges on their bills each year. Lacking real-time usage tracking and visibility during billing cycles, businesses often resort to billing disputes to try to adjust their bills, causing a time-consuming headache for both the Enterprise’s admin team and their service providers. Additionally, some companies are paying for services that they never use. Nearly 20 percent of those surveyed indicated that they were billed for unused corporate-owned devices or feature packages.
A recent report from analyst firm IDC predicts that worldwide spending on mobility solutions is will reach $1.72 trillion in 2021. Although annual growth is expected to slow over the 2016-2021 forecast period, they still expect spending on mobility-related hardware, software, and services to see a five-year compound annual growth rate (CAGR) of 2.7%.
Mobility has become increasingly strategic in today’s workplace, but the management of corporate mobile environments has not. Passive management of a mobility program can have a tremendously negative financial impact on a company’s bottom line. There is no better time than 2018 for your company to move from passive to proactive.
The time that users are spending on mobile devices is continuing to grow at a frenetic pace. The need to access websites, music, videos and other content has steadily increased, as has the availability of high-speed WiFi and mobile broadband. Here are mobile statistics that your company can’t ignore.
Mobile devices play an increasing vital role in today’s business world. Research firm IDC estimates that the average US worker gains 240 work hours per year when using mobility solutions, and analyst firm Gartner predicts that by 2022, 70 percent of all software interactions will occur on mobile devices, such as phones, tablets, and wearables.
Mobility optimization is not easy, and it's certainly not a one-time event. AT&T, Verizon Wireless, Sprint and T-Mobile are constantly introducing new devices, new plans and upgraded features. And your users' calling habits are likely changing every month. It's impossible to keep up with all these variables without utilizing technology and automation, but if dare attempt it on your own, here are a few tips from our team to get you heading down the right path:
Several providers have ‘announced’ launches of 5G service later this year. 5G will be a game changer in terms of speed, latency and capacity, but to achieve these benefits there are many complicated variables that must be addressed before a true 5G offering can be introduced.
The introduction of 5G will be very complex. Industry standards must be agreed upon, all new hot spots must be deployed by providers, compatible devices must be designed and manufactured. And since the capacity of 5G is so much higher than 4G, major infrastructure changes will needed as well.
Mobility is dynamic, and always changing. New plans, features, devices, and an increasing need to access and download content from anywhere at any time. With all these changes, it’s not easy to stay on top of your corporate mobility costs. Here are a few tips to help keep your costs in check:
- Perform an audit each bill cycle to look for overages, misaligned plans/features, excessive usage, underutilized buffer, etc.
- Identify lines that have zero or minimal usage for cancellation/suspension each month.