Mobile devices play an increasing vital role in today’s business world. The desire for immediate access to items like email, online content and high-bandwidth business applications has facilitated enterprise mobility’s growth. Employees no longer wait until a meeting—or even their lunchbreak—is over to respond to an urgent email, edit a document, or send a file. Mobile devices enable them to be “online” at all times of the day, whether they are at home, in transit or at their desk, allowing them to be productive and connected from pretty much anywhere. Research firm IDC estimates that the average US worker gains 240 work hours per year when using mobility solutions, and analyst firm Gartner predicts that by 2022, 70 percent of all software interactions will occur on mobile devices, such as phones, tablets, and wearables.
The amazing corporate transformation towards full mobility is only going to pick up speed in the coming years. IDC estimates that mobile workers in the U.S. alone will reach more than 105 million by 2020, and that number should significantly increase as more millennials, who value flexibility and work-life balance over traditional working environments, surge into the work force. The ‘traditional office’ as we know it will practically disappear, and many companies may do away with offices altogether.
The wide variety of devices, service providers, plans and features available today, combined with variable elements like employee travel and turnover, make the management of a corporate mobility environment a daunting task. So as companies move towards the mobile work environment, what things do they need to keep in mind to ensure that they manage their mobility programs effectively, efficiently and securely?
Create and Communicate a Corporate Mobility Policy - Policies and guidelines must be in place to govern employee device procurement and usage, and they must be continually reiterated and enforced. Sharing information with employees and supervisors about their specific mobility costs creates accountability and encourages a shared responsibility for the expense and helps prevent excessive and/or abusive behavior.
Invest in Security - With so many employees accessing information and documents from outside the company firewall, mobile security, including handset safety, is a major factor to be addressed. Businesses need to investigate virtualized storage and enterprise mobility management solutions to protect both data and devices. Policies and procedures must also be created to address lost or stolen devices.
Proactively Manage All Costs, Assets and Employees - It is no longer efficient to manually procure, track and manage devices and users via spreadsheets and emails while also auditing bills, monitoring contacts, requesting credits from carriers, etc. It’s no longer effective to analyze these items once a quarter or once a month – it must be daily. vMOX does just thism leveraging automation and system integration are to streamline management activities on the clients' behalf.
As a company’s mobile environment grows, so must the resources and policies in place to manage it. Because once a company loses control, it’s extremely expensive and time consuming to get things back on track.