A recent survey of 303 business decision makers found that that 90% of enterprises ended up with overage charges on their bills each year. Lacking real-time usage tracking and visibility during billing cycles, businesses often resort to billing disputes to try to adjust their bills, causing a time-consuming headache for both the Enterprise’s admin team and their service providers. Additionally, some companies are paying for services that they never use. Nearly 20 percent of those surveyed indicated that they were billed for unused corporate-owned devices or feature packages.
A recent report from analyst firm IDC predicts that worldwide spending on mobility solutions is will reach $1.72 trillion in 2021. Although annual growth is expected to slow over the 2016-2021 forecast period, they still expect spending on mobility-related hardware, software, and services to see a five-year compound annual growth rate (CAGR) of 2.7%.